Contact
Magic Tower: Key of Fate — Data Deletion
App: Magic Tower: Key of Fate Developer: Sublevel Games
How to request deletion
- Send an email to sublevelgames@gmail.com
- Subject: Magic Tower Data Deletion Request
- Include your in-game nickname and the flag you selected, so we can find your record. If you also remember your best floor in The Descent, please add it — it helps us match the right account.
We process requests within 7 business days and confirm by email.
What is deleted
| Data | Where | On request |
|---|---|---|
| Nickname, country flag, platform | Cloud profile | Deleted |
| Leaderboard entry (best floor, kills, nickname, flag, character) | Public leaderboard | Deleted |
| Cloud save (progress, unlocked characters, currency, quests) | Cloud save | Deleted |
| Anonymous sign-in identifier | Authentication | Deleted |
| Purchase receipts | Google Play | Retained by Google — see Google’s policy. We keep only a transaction reference for up to 5 years where tax law requires it. |
| Advertising and analytics events (AdMob, GameAnalytics) | Third-party services | Not linked to your nickname. Reset or delete your Android advertising ID in Settings → Privacy → Ads to stop further association. |
Deleting data on our servers does not remove the game’s local save on your device. Uninstalling the app, or using Reset Progress in the game’s settings, clears that.
Line Sudoku Support
Account Deletion Request
To delete your Line Sudoku account and all associated data, please email us at:
Email: sublevelgames@gmail.com
Subject: Line Sudoku Account Deletion Request
Please include the following information:
- Your Player ID or Game Center/Google Play Games username
- Reason for deletion (optional)
We will process your request within 7 business days and confirm deletion via email.
General Support
For bug reports, feature requests, or other inquiries:
Email: sublevelgames@gmail.com
Data Privacy
For questions about data collection and privacy:
- See our Privacy Policy
- Email: sublevelgames@gmail.com
Response Time: We typically respond within 2-3 business days.
© 2024 Sublevel Games. All rights reserved.